What is Zitadel's technical account management?

Zitadel's technical account manager is available for Zitadel Enterprise customers.  This option gives you direct access to our engineering team.

Zitadel will enhance its support offering by providing eligible clients with a Technical Account Manager (TAM), who will perform the following tasks for up to the agreed amount of time during the term of service:

• Provide support and advice regarding best practices on platform, product and configuration covered by the applicable Support Services;
• Participate in review calls every other week at mutually agreed times addressing customer’s operational challenges or complex support requests;
• Walk-through of new features and customer feedback.

We offer TAM services only bundled with specific subscription plans, and the option to add more TAM hours per period to these plans. If you require consulting for your projects, please request a quote via our website.