---
title: Account & Subscription | ZITADEL Knowledge Base
description: Understand available subscription tiers, pricing, usage limits, and how to manage your billing and invoices through the platform.
---

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1. [ZITADEL Knowledge Base](https://help.zitadel.com/)
2. [Account & Subscription](https://help.zitadel.com/account-subscription)

# Account & Subscription

 Understand available subscription tiers, pricing, usage limits, and how to manage your billing and invoices through the platform.

- [Understanding ZITADEL’s Corporate Structure and Contractual Entities](https://help.zitadel.com/corporate-structure-contracting-entities)

## Support

- [Zitadel's Proof of Concept (PoC) and Evaluation Support](https://help.zitadel.com/zitadels-proof-of-concept-poc-evaluation-support)
- [What is Zitadel's technical account management?](https://help.zitadel.com/what-is-zitadels-technical-account-management)
- [Do you offer support for self-hosting?](https://help.zitadel.com/do-you-offer-support-for-self-hosting)
- [I'm missing a feature in ZITADEL, what can I do?](https://help.zitadel.com/im-missing-a-feature-in-zitadel-what-can-i-do)

## Billing (Pro)

- [Payment Methods & Billing Cycles for ZITADEL Cloud](https://help.zitadel.com/payment-methods-billing-cycles-for-zitadel-cloud)
- [How is Daily Active Users (DAU) calculated?](https://help.zitadel.com/how-is-daily-active-users-calculated)
- [Billing for Management API Requests](https://help.zitadel.com/management-api-requests-billing)
- [What if I don't use my DAU or external identity providers?](https://help.zitadel.com/what-if-i-dont-use-my-dau-or-external-identity-providers)
- [Pricing and billing of Zitadel Cloud services](https://help.zitadel.com/pricing-and-billing-of-zitadel-services)
- [How are external identity providers billed?](https://help.zitadel.com/what-is-an-external-identity-provider)
- [How can I convert monthly active users (MAU) to daily active users (DAU)?](https://help.zitadel.com/how-can-i-convert-monthly-active-users-mau-to-daily-active-users-dau)
- [How to cancel your Zitadel subscription?](https://help.zitadel.com/how-to-downgrade-zitadel-subscription)
- [Do you have a special price for startups?](https://help.zitadel.com/do-you-have-a-special-price-for-startups)

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## Billing (Enterprise)

- [Zitadel Enterprise Pricing Metrics Overview](https://help.zitadel.com/zitadel-enterprise-pricing-metrics)
- [What should people who cannot use the AGPL 3.0 license do?](https://help.zitadel.com/what-should-people-who-cannot-use-agpl-3.0-license-do)

## Zitadel Cloud Account

- [How can I delete my Zitadel Cloud account?](https://help.zitadel.com/delete-zitadel-cloud-account)
- [Where can I find my Zitadel Cloud customer ID?](https://help.zitadel.com/where-can-i-find-my-zitadel-cloud-customer-id-team-name)
- [Instance admin account locked out](https://help.zitadel.com/instance-admin-account-locked-out)
- [Customer Portal Admin Users](https://help.zitadel.com/admin-users)
- [Custom Domains](https://help.zitadel.com/custom-domains)
- [Transfer ownership of an instance to a different account?](https://help.zitadel.com/is-it-possible-to-transfer-ownership-of-an-instance-to-a-different-account)
- [Audit trail history (events)](https://help.zitadel.com/audit-trail-history-events)
- [ZITADEL Access and Runtime logs](https://help.zitadel.com/access-and-runtime-logs)
- [Can I move from ZITADEL Cloud to self-hosted?](https://help.zitadel.com/can-i-move-from-zitadel-cloud-to-self-hosted)

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## Service Description

- [Where is Zitadel Cloud data stored (Data Region)?](https://help.zitadel.com/where-is-zitadel-cloud-data-stored)
- [Enterprise Onboarding Term: What to Expect](https://help.zitadel.com/enterprise-onboarding-term)
- [What is the RTO / RPO for Zitadel Cloud?](https://help.zitadel.com/what-is-the-rto-rpo-backup-for-zitadel-cloud)
- [Choosing the Right Zitadel Offering: A Guide to Our Plans and Models](https://help.zitadel.com/choosing-the-right-zitadel-offering-a-guide-to-our-plans-and-models)
- [Understanding the Zitadel Shared Responsibility Model: Cloud vs. Self-Hosted](https://help.zitadel.com/what-are-the-shared-responsibilities)
- [Zitadel Cloud Pro vs. Enterprise: Which Plan Is Right for You?](https://help.zitadel.com/zitadel-cloud-pro-vs.-enterprise-which-plan-is-right-for-you)
- [Zitadel Enterprise Cloud vs. Enterprise Self-Hosted](https://help.zitadel.com/zitadel-enterprise-cloud-vs-enterprise-self-hosted)

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- [Getting Started](https://help.zitadel.com/getting-started)
- [User Management](https://help.zitadel.com/user-management)
- [Authentication & Login](https://help.zitadel.com/authentication-login)
- [Security & Compliance](https://help.zitadel.com/security-compliance)
- [Troubleshooting](https://help.zitadel.com/troubleshooting)
- [Account & Subscription](https://help.zitadel.com/account-subscription#main-content)

    - [Support](https://help.zitadel.com/account-subscription#support)
    - [Billing (Pro)](https://help.zitadel.com/account-subscription#billing-pro)
    - [Billing (Enterprise)](https://help.zitadel.com/account-subscription#billing-enterprise)
    - [Zitadel Cloud Account](https://help.zitadel.com/account-subscription#zitadel-cloud-account)
    - [Service Description](https://help.zitadel.com/account-subscription#service-description)
- [Default Settings](https://help.zitadel.com/default-settings#main-content)

    - [Web Keys](https://help.zitadel.com/default-settings#web-keys)
- [Self-Hosting](https://help.zitadel.com/self-hosting)

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