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Account & Subscription
Understand available subscription tiers, pricing, usage limits, and how to manage your billing and invoices through the platform.
Support
Billing (Pro)
- How is Daily Active Users (DAU) calculated?
- Billing for Management API Requests
- What if I don't use my DAU or external identity providers?
- Pricing and billing of Zitadel Cloud services
- How are external identity providers billed?
- How can I convert monthly active users (MAU) to daily active users (DAU)?
- How to cancel your Zitadel subscription?
- Do you have a special price for startups?
Billing (Enterprise)
Zitadel Cloud Account
- How can I delete my Zitadel Cloud account?
- Where can I find my Zitadel Cloud customer ID?
- Instance admin account locked out
- Customer Portal Admin Users
- Custom Domains
- Transfer ownership of an instance to a different account?
- Audit trail history (events)
- ZITADEL Access and Runtime logs
- Can I move from ZITADEL Cloud to self-hosted?
Service Description
- What is the RTO / RPO for Zitadel Cloud?
- Choosing the Right Zitadel Offering: A Guide to Our Plans and Models
- Understanding the Zitadel Shared Responsibility Model: Cloud vs. Self-Hosted
- Where is Zitadel Cloud data stored?
- Zitadel Cloud Pro vs. Enterprise: Which Plan Is Right for You?
- Zitadel Enterprise Cloud vs. Enterprise Self-Hosted