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Customer Portal: Billing

Billing Guide: Upgrading to Pro and Managing Invoices

The Billing page displays your configured payment methods and your invoice history.

customer_portal_billing

Payment Methods

Click the "+" button to open a popup with the fields required to add a new payment method. Currently, we exclusively support credit card payments. Once a payment method is configured, you can select it directly during the instance creation process.

Customer Information

To ensure accurate billing, we require the following customer details:

  • Name

  • Country

  • Email Address

  • Address Lines 1 & 2

  • Postal Code & City

Tax ID 

If available, enter your tax ID type and VAT number. This will be displayed on your invoices.

Reverse Charge

When you enter a Tax ID, we automatically calculate taxability. Depending on your billing address, we will mark the invoice as Reverse Charge where applicable.

Updating Billing Information

You only need to provide billing information if you wish to upgrade to the Pro Tier. There are two ways to add your billing info:

  1. Navigate to the Billing menu and add a new payment method.

  2. Add your billing information directly during the upgrade process.

Invoices

All your invoices are listed in the Customer Portal, where you can view and download them directly.

customer_portal_invoices