---
title: "Customer Portal: Billing"
description: "Manage your ZITADEL billing: add payment methods, update customer tax information for reverse charge, and download invoices directly from the Customer Portal."
---

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May 7, 2026

# Customer Portal: Billing

## Billing Guide: Upgrading to Pro and Managing Invoices

The **Billing** page displays your configured payment methods and your invoice history.

### **![customer\_portal\_billing](https://help.zitadel.com/hs-fs/hubfs/customer_portal_billing.webp?width=670&height=463&name=customer_portal_billing.webp)**

### **Payment Methods**

Click the **"+"** button to open a popup with the fields required to add a new payment method. Currently, we exclusively support credit card payments. Once a payment method is configured, you can select it directly during the instance creation process.

### **Customer Information**

To ensure accurate billing, we require the following customer details:

- **Name**
- **Country**
- **Email Address**
- **Address Lines 1 & 2**
- **Postal Code & City**

### **Tax ID** 

If available, enter your tax ID type and VAT number. This will be displayed on your invoices.

**Reverse Charge**

When you enter a Tax ID, we automatically calculate taxability. Depending on your billing address, we will mark the invoice as **Reverse Charge** where applicable.

### **Updating Billing Information**

You only need to provide billing information if you wish to upgrade to the **Pro Tier**. There are two ways to add your billing info:

1. Navigate to the **Billing** menu and add a new payment method.
2. Add your billing information directly during the upgrade process.

### **Invoices**

All your invoices are listed in the Customer Portal, where you can view and download them directly.

![customer\_portal\_invoices](https://help.zitadel.com/hs-fs/hubfs/customer_portal_invoices.webp?width=670&height=320&name=customer_portal_invoices.webp)

 

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