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Customer Portal: Administrators

Managing Customer Portal Administrators

Customer Portal Administrators allows you to manage the individuals authorized to access your Customer Portal. Currently, all users granted access to the Customer Portal are assigned the "Admin" role.

Screenshot 2026-05-07 at 09.31.34

Add a New Administrator

  1. Navigate to the Administrators tab in the ZITADEL Customer Portal.

  2. Click the Create button.

  3. Fill in the First Name, Last Name and Email.

  4. Click Create.

The new user will receive a verification email. Clicking the link in the email will direct them to the activation screen, where they will be required to set a password.

Screenshot 2026-05-07 at 09.34.23

Delete an Administrator

  1. Navigate to the Administrators tab in the ZITADEL Customer Portal.

  2. Locate the user you wish to remove in the users table and click the bin (trash) icon.

  3. A confirmation popup will appear. Enter the login name of the user to confirm you want to proceed with the deletion.

  4. Click the Delete button.

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Once deleted, the user is removed immediately and will no longer have access to the Customer Portal.