---
title: Do you offer support for self-hosting?
description: ZITADEL offers enterprise-level support for self-hosting, including private support channels, custom SLAs, technical account management, and onboarding assistance tailored to your operational needs.
---

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August 29, 2025

# Do you offer support for self-hosting?

Yes, we provide support for self-hosting under an enterprise agreement.

You will get access to our private support and we offer [support SLA based on your needs](https://zitadel.com/docs/legal/service-description/support-services#zitadel-enterprise--self-hostable) up to 24x7h and as low as 1 hour response time. Besides the SLA we also offer access to [technical account management](https://zitadel.com/docs/legal/service-description/support-services#technical-account-manager) which gives you direct access to our engineers for a set amount of time per week for questions around architecture, integration, performance optimization, migration and more. We offer [onboarding support](https://zitadel.com/docs/legal/service-description/support-services#onboarding-support) for ZITADEL Enterprise subscriptions.

- [Getting Started](https://help.zitadel.com/getting-started?hsLang=en)
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